Customer Service / Sales Support with ref. 3803335

If you answered yes to the questions above, then this well known freight forwarder/customs brokerage would like to hear from you. They are seeking an experienced Customer Service / Sales Support Officer to manage a diverse portfolio of clients and develop a rewarding career.

Main duties and responsibilities:

Receive new orders from agent or clients
Liaise with overseas agents to arrange the timely and cost effective shipping of cargo via seafreight (mainly) but also some airfreight
Liaise with and keep clients updated on shipment status where required
Receive documents from clients and/or overseas agents and arrange for jobs to be entered in the system by the registration team
Liaise with customs brokers for customs clearance
Issue invoices to clients and/or overseas agents
Check and enter cost invoices from service providers and overseas agents
Issue delivery orders
Liaise with transport dept for FCL deliveries or arrange deliveries direct with couriers for LCL & airfreight shipments.

To be an eligible applicant you must have:

Experience in import sea with a Freight Forwarder
Experience using Cargowise or similar operating system
Outstanding customer service skills
Excellent communication skills - written and oral

Are you ready to develop your current skill set with a professional and supportive employer? Interested applicants are encouraged to apply online or for a confidential discussion contact Deb Collie on mobile 0466 444 364.

People in Focus are specialist in providing employment solutions in Freight, Shipping and Logistics. Interviews can also be scheduled at a location convenient for you.

www.peopleinfocus.com.au
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