Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Full Time
Location: Australia
Reference: 2998998
Contact Name: Renee Hooper
Contact Email:
Job Published: September 28, 2020 16:46

Job Description

This well-established Australian-owned freight forwarder is seeking an experienced Customer Service Representative to manage a diverse client portfolio. You must have international freight forwarding customer service experience in the Australian market in order to be considered for this role. 

Duties and responsibilities:
  • Contact point for client solutions
  • P/O management
  • Shipment tracking 
  • Status reporting
  • Finalising customer invoices
Role Requirements:
  • Customer service experience in freight forwarding environment essential
  • Cargowise experience - essential
  • Computer literacy in MS Office applications
  • Excellent communication skills – written and oral
  • Willingness to proactively contribute to team outcomes
  • Ability to prioritise job tasks and implement solutions
Interested applicants are encouraged to apply online or for further information please contact Renee Hooper on 0455 485 826.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.  Interviews can be scheduled at a location convenient for you.

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