Senior Account Manager / Customer Service

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding career. This diverse role presents an excellent opportunity to further your career as our client is growing at a rapid pace and has a strong focus on a supportive working environment.

Duties and responsibilities include:

First point of contact for client enquiries
Building and maintaining client relationships
Purchase order management
Quotations / rate negotiations
Updating rates (Autorating)
Chasing documentation and ensuring correct paperwork is received
Passing documentation on for customs clearance
Job registration, Pre-alerts, EDO's, Underbonds
Monitoring cargo availability, status & check transshipments
Sea/Air cargo reporting
Paying charges / Organise EDO's
Organising local & interstate road & rail movements
Finalising invoices to clients and overseas agents
Liaising with shipping lines, freight forwarders, overseas agents, customers, suppliers and internal staff

The successful applicant should possess:

Cargowise EDI experience is highly desired
Prior Import Sea Operations / Customer Service experience with a freight forwarder in the Australian market would be advantageous
Excellent communication skills, both written & verbal
Ability to prioritise and meet deadlines
Time management skills, attention to detail and proficiency
Ability to apply creativity and problem-solving skills

Are you ready to develop your current skill set with a professional and supportive employer?

Apply online now or for a confidential discussion contact Deb Collie on 0466 444 364.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.

www.peopleinfocus.com.au

Senior Account Manager / Customer Service Representative

Renee Hooper