Duties & Responsibilities:
- Receiving emails & calls from customs
- Entering information & job requests into workflow system as per standard operational proc
- Allocating work to contractors/sub-contractors ensuring service/job tasks are met
- Monitoring and relaying truck movements back to clients
- Keeping on top of truck movements and communicating with sub-contractors
- Ensuring that all written and verbal communication with clients, colleagues & subcontractors is always professional and courteous
- Ensure OH&S/COR requirements are up to date and being implemented
- Complete online training course for COR
- Immediate response to emails concerning delivery updates, proof of delivery requests or any other queries
- On-site truck wrangling at venues around Australia when required
- After hours work required
- Local 3 tonne truck driving required at times
- Physical lifting, loading & unloading of trucks/containers required
- Strong work ethic
- Sound knowledge of the Major Australia metro areas required
- Excellent communication skills (verbal and written)
- Calm and professional telephone manner
- Data Entry Skills – intermediate
- Microsoft Office skills - Intermediate
- Must have Forklift License
- Self-motivated and well disciplined
- High attention to detail and genuine passion for providing superior customer service
- Positive and proactive attitude
- Reliable and punctual
People in Focus specialise in creating employment solutions in international and domestic freight forwarding and logistics. All consultants are available by mobile, email, text and video (various options) and interviews can be scheduled via the method most convenient to you.
www.peopleinfocus.com.au
www.facebook.com/PeopleinFocus