Operations/Customer Service Executive

Operations/Customer Service Executive

Job Title: Operations/Customer Service Executive
Contract Type: Full Time
Location: Sydney
Reference: 3175797
Contact Name: Renee Hooper
Contact Email:
Job Published: December 31, 2020 12:15

Job Description

International freight forwarder, located in Banksmeadow is seeking to recruit an Operations & Customer Service Executive to handle the companies end-to-end import and export operations plus related customer service disciplines. You must have international freight forwarding operations in the local Australian market in order to be considered for this role. 

Duties and responsibilities:
  • All aspects of export air/sea shipments, from booking to destination
  • Job registration
  • Monitoring cargo availability and clearance status
  • Cargo automation
  • Finalising invoices to clients, overseas offices and third parties 
  • Monitoring movement of transhipment cargo
  • Collection and handover of delivery orders and EDO's
  • Cartage coordination 
  • Some quoting, order management & status reporting will be required
  • Collation and distribution of commercial documentation
  • Liaising with carriers, freight forwarders, overseas offices, customers, suppliers and internal staff
Role Requirements:
  • Freight forwarding operations experience essential
  • Cargowise experience highly desirable
  • Computer literacy in MS Office applications 
  • Attention to detail and accurate data entry skills
  • Excellent communication skills - written and oral
  • Ability to prioritise, follow through and meet deadlines
  • Willingness to learn and contribute to team outcomes
  • Customer service focus
Are you ready to develop your current skill set with a professional and supportive employer? For your efforts you will be rewarded with an attractive salary package plus real scope for career advancement.

Interested applicants are encouraged to apply online or for further information please contact Renee Hooper – mobile: 0455 485 826.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.  Interviews can be scheduled at a location convenient for you.

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