Key Responsibilities:
- End-to-End Operations: Manage everything from order registration, sea cargo operations, entries and delivery orders
- Cartage: Some experience in cartage would be beneficial for the role.
- Customer Service: Handle customer inquiries over the phone, providing excellent service and ensuring smooth communication throughout the process
- Billing: Manage the billing process, ensuring accuracy and timely invoicing
Essential Skills & Experience:
- Cargowise Experience: Proficiency in Cargowise is essential for managing the logistics and tracking operations efficiently
- End-to-End Experience: The ability to handle jobs from start to finish, including sea cargo, cartage, and delivery orders
- Customer-Facing Role: Comfort and experience in talking to customers on the phone and addressing any concerns or queries they may have
- A team player with a positive attitude and the desire to learn and develop in a growing team
- Strong communication skills and a proactive approach to problem-solving
For further information, feel free to contact Deb Collie at 0466 444 364
People in Focus connects talent with opportunity in the Freight, Shipping, and Logistics industries. With our industry expertise, we’ll help you chart a course for success.
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