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Customer Service / Sales Support

Customer Service / Sales Support

Job Title: Customer Service / Sales Support
Contract Type: Full Time
Location: Melbourne
Industry:
Reference: 2289771
Contact Name: Sharyn Waterworth
Job Published: December 23, 2019 12:16

Job Description

This is an exciting opportunity to work for an Multi-National Freight Forwarder who are experiencing continued growth. They are seeking someone to join the Customer Service / Sales Team. The role you will be responsible for managing a portfolio of clients and providing support to the sales department.   
   
Duties & responsibilities include: 
  • First point of contact for client queries
  • Track shipment from origin through to delivery 
  • Ensure correct paperwork is received
  • Liaise with overseas offices, stakeholders and vendors
  • Status reporting
  • Build customer relationships / attend client visits
  • Support sales with quotations
  • Monthly reporting
Skills required for the role: 
  • Experience in work in the Freight industry with preference to Sales Support, Customer Service or Operations
  • Efficient in MS Office
  • Cargowise experience preferred by not essential
If you desire there is potential for the role to develop into an Account Management or Business Development position.
  
Interested applicants are encouraged to apply online or contact Sharyn Waterworth on 0432 990 472 for a confidential discussion.
 
People in Focus are specialist in providing employment solutions in Freight, Shipping and Logistics. Interviews can also be scheduled at a location convenient for you.
 
www.peopleinfocus.com.au 
www.facebook.com/PeopleinFocus

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