Customer Service / Import Operations with ref.

International Freight Forwarder located in Alexandria is seeking an experienced Import Operator - Customer Service Representative to manage a diverse portfolio of clients and develop a rewarding career. The ideal applicant will have experience in International Freight Forwarding (either local or international) with preference to Chinese market.

Main duties and responsibilities:

Receive new orders from agent or clients
Liaise with overseas agents to arrange the timely and cost effective shipping of cargo
Liaise with and keep clients updated on shipment status where required
Receive documents from clients and/or overseas agents and arrange for jobs to be entered in the system by the registration team.
Liaise with customs brokers for customs clearance
Lodge Sea cargo for freight forwarding shipments
Issue invoices to clients and/or overseas agents
Check and enter cost invoices from service providers and overseas agents
Issue delivery orders
Liaise with transport dept for FCL deliveries or arrange deliveries direct with couriers for LCL & airfreight shipments.

Role Requirements:

Experience using Cargowise or similar operating system
Experience in import seafreight (FCL/LCL/FCX)
Knowledge of international freight processes
Outstanding customer service skills
Good communication skills - written and oral
Mandarin speaking

Are you ready to develop your current skill set with a professional and supportive employer? For your efforts you will be rewarded with further training and development.

Apply online now or for a confidential discussion contact Sharyn Waterworth on mobile 0432 990 472.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics. Interviews can be scheduled at a location convenient for you.

www.peopleinfocus.com.au
www.facebook.com/PeopleinFocus