Customer Service Representative with ref. 2556924

Due to sustained growth this well-established, Australian-owned, boutique domestic and international freight management company is seeking an efficient Customer Service Representative - initially on part-time (Monday to Friday) basis, eventually transitioning to full-time. No experience is required for this role and the successful applicant will be keen to learn from and complement the existing team.

Duties & responsibilities:

Take client bookings
Make bookings with external carriers
Handle incoming phone calls and emails
Coordinate pick-ups and deliveries with relevant carriers
Act as primary contact point to resolve client queries
Quote clients

Role requirements:

High level of customer service
Excellent communication skills - written and oral
General administration skills
Ability to adapt to a variety of operating systems
Enjoy working in a team environment
Compassionate and patient nature

This is a dynamic and varied role and the company offers full training in a flexible, supportive and social setting with ongoing rewards and incentives.

Interested applicants are encouraged to apply online or for further information please contact Andrew Waterworth - mobile: 0426 909 904.

People in Focus specialise in creating employment solutions in international and domestic freight forwarding and logistics. Interviews can be scheduled at a location convenient to you.

www.peopleinfocus.com.au
www.facebook.com/PeopleinFocus