Customer Service Representative with ref. 2857788

Join this boutique International Forwarder and be part of a small team of 5 supportive colleagues as a Customer Service Representative managing a portfolio of established clients. You must have international freight forwarding customer service experience and cargowise experience in order to be considered for this role.

Duties and responsibilities:

Handling general customer enquiries and query resolution
P/O management
Shipment tracking
Status reporting
Maintaining rates
Formulate and submit shipment quotations
Liaising with overseas offices, internal departments, service providers and clients

Role Requirements:

International customer service experience essential
Cargowise experience essential
Computer literacy in MS Office applications
Excellent communication skills – written and oral
Strong problem solving ability
Ability to prioritise and follow through
Attention to detail

Interested applicants are encouraged to apply online or for further information please contact Renee Hooper – mobile: 0455 485 826.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics. Interviews can be scheduled at a location convenient for you.

www.peopleinfocus.com.au
www.facebook.com/PeopleinFocus