Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Full Time
Location: Sydney
Salary: Up to $70K + Super
Reference: 2857788
Job Published: April 08, 2019 15:46

Job Description

Join this boutique International Forwarder and be part of a small team of 5 supportive colleagues as a Customer Service Representative managing a portfolio of established clients. You must have international freight forwarding customer service experience and cargowise experience in order to be considered for this role. 

Duties and responsibilities:
  • Handling general customer enquiries and query resolution
  • P/O management
  • Shipment tracking 
  • Status reporting
  • Maintaining rates
  • Formulate and submit shipment quotations
  • Liaising with overseas offices, internal departments, service providers and clients
Role Requirements:
  • International customer service experience essential
  • Cargowise experience essential
  • Computer literacy in MS Office applications
  • Excellent communication skills – written and oral
  • Strong problem solving ability
  • Ability to prioritise and follow through
  • Attention to detail
Interested applicants are encouraged to apply online or for further information please contact Renee Hooper – mobile: 0455 485 826.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.  Interviews can be scheduled at a location convenient for you.

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