Customer Service Representative

Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Full Time
Location: Sydney
Reference: 2784604
Job Published: August 08, 2018 11:01

Job Description

This medium-sized international freight forwarder located in Banksmeadow is seeking to recruit an experienced Customer Service Representative to manage a varied portfolio of clients and develop a rewarding career. This diverse role presents an excellent opportunity to eventually further your career as our client is known for promoting from within before looking elsewhere. So, if you are looking for a role in Customer Service in Freight Forwarding, this position is for you!

You must have at least 1 year experience in international freight forwarding in order to be considered for this role. 

Duties and responsibilities:
  • Handling general customer enquiries and query resolution
  • P/O management
  • Formulating and submitting client quotations
  • Liaising with overseas offices, internal departments, vendors and clients
  • Answering all inbound calls and directing calls to the correct departments
  • Collect and arrange company post
  • Delivery of all required documents to the Australian Border Force and the Department of Agriculture
Role Requirements:
  • International freight forwarding and/or customer service experience essential - minimum 1 year
  • Excellent communication skills – written and oral
  • Strong customer service skills – both on the phone and in person
  • Basic to Intermediate knowledge level of MS applications - Outlook, Word, Excel, Windows
  • Effective time management
  • Must have a drivers license
Are you ready to develop your current skill set with a professional and supportive employer? 

Apply online now or for a confidential discussion contact Kristy Fairweather on mob: 0415 760 527.

People in Focus are specialists in creating employment solutions in international and domestic freight forwarding and logistics.  Interviews can be scheduled at a location convenient for you.