Key Responsibilities
- Manage and develop relationships with key freight forwarding clients
- Act as the primary point of contact for major accounts
- Ensure service delivery meets client expectations
- Identify opportunities for account growth and additional logistics solutions
- Work closely with operations and customer service
- Monitor account performance and provide regular reporting and reviews
- Resolve escalations and ensure high levels of customer satisfaction
- Proven experience in freight forwarding account management or logistics sales of at least 3 years
- Strong knowledge of air freight, sea freight, and international logistics processes in the Australian market
- Proficient in CargoWise and MS Office Suite
- Demonstrated ability to manage and grow key client relationships
- Commercially minded with strong negotiation and problem-solving skills
- Excellent communication and stakeholder management abilities
If you have a strong background in freight forwarding and enjoy building long-term client partnerships, we would love to hear from you. Apply online now or for a confidential discussion contact Deb Collie on 0466 444 364.
People in Focus connects talent with opportunity in the Freight, Shipping, and Logistics industries. With our industry expertise, we’ll help you chart a course for success.
Visit us: www.peopleinfocus.com.au
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