This is your chance to step into a Customer Service role with a growing logistics business.
What’s in it for you?
- Work with a supportive, collaborative team
- Exposure to key accounts across sea & air freight
- Opportunity to combine operations with customer service & account management
- Genuine career development in a business that’s expanding
You’ll be the go-to person for key clients, ensuring smooth shipments, proactive updates, and first-class service. This includes sourcing and providing quotations, as well as final billing of the shipment.
Your day will include:
- Managing shipments from order to delivery
- Coordinating with carriers, overseas agents, and local transport providers
- Building and maintaining strong customer relationships
- Preparing quotes, proposals, and updating client records in CargoWise
- Entering charges and billing
- Problem solving, resolving issues, and supporting process improvements
- Freight Forwarding experience in Customer Service or Import Operations (Sea/Air)
- Experience with quoting and final billing
- Proven experience using CargoWise
- Strong communication and relationship-building skills
- Accuracy, organisation, and the ability to work under pressure
- A proactive, energetic approach and team focus
The company offer a variety of employee benefits such as daily lunch provided, retail discounts, further training & development.
Apply online now or contact Sharyn O'Halloran on 0432 990 472 for a confidential chat.
