Working within a collaborative and supportive environment, you will be responsible for managing import and export sea freight shipments, coordinating with customers, overseas agents, shipping lines, customs brokers, and transport providers to ensure the smooth movement of cargo. With future leadership opportunities available, this role would suit someone looking to take the next step in their freight forwarding career.
About the Role
As the Seafreight Operations Coordinator, you will manage the day-to-day operational requirements across import and export sea freight movements while maintaining exceptional customer service and operational efficiency.
You will work closely with management and play an important role in supporting process improvements and the ongoing development of operational systems.
Key Responsibilities
- Coordinate end-to-end import and export sea freight shipments
- Liaise with customers, overseas agents, shipping lines, transport providers, and customs brokers
- Manage shipment tracking, documentation, and cargo availability
- Coordinate customs clearance and delivery requirements
- Prepare and process freight documentation accurately and efficiently
- Monitor shipment milestones and proactively communicate updates to clients
- Arrange transport, cartage, and delivery requirements
- Manage invoicing and operational billing processes
- Ensure compliance with freight forwarding regulations and company procedures
- Maintain accurate records within freight forwarding operating systems
- Support continuous improvement initiatives across operations
To be successful in this role, you will have:
- Previous experience in Australian freight forwarding operations
- Strong knowledge of import and export sea freight procedures
- Experience using CargoWise or similar freight forwarding software
- Strong understanding of freight forwarding documentation and operational processes
- Experience in freight forwarding invoicing and operational administration
- Excellent communication and customer relationship management skills
- Strong organisational skills and attention to detail
- Ability to work autonomously and manage competing priorities
- Experience with emerging freight forwarding technology platforms, including Clear AI
- Exhibition, events, or project logistics experience
- Exposure to both sea and air freight operations
- Attractive salary
- Flexible working arrangements, including one day work from home
- Staff parking provided
- Supportive and collaborative team culture
- Career progression opportunities into leadership and management
- Regular staff functions and team events
- Stable and growing business with long-term career prospects
You are an experienced freight forwarding professional who enjoys working within a small team environment and takes pride in delivering exceptional service. You are proactive, detail-oriented, and thrive in a role where no two days are the same.
If you're looking for an opportunity where your contribution will be valued and your career can continue to grow, we'd love to hear from you.
Interested applicants are encouraged to apply online or for further information please contact Deb Collie on 0466 444 364.
All applications will be treated with strict confidentiality.
All applications will be treated with strict confidentiality.
People in Focus connects talent with opportunity in the Freight, Shipping, and Logistics industries. With our industry expertise, we’ll help you chart a course for success.
Visit us: www.peopleinfocus.com.au
