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Operations Coordinator / Customer Service

Operations Coordinator / Customer Service

Job Title: Operations Coordinator / Customer Service
Contract Type: Full Time
Location: Sydney
Industry:
Reference: 2834664
Job Published: October 23, 2018 10:47

Job Description

Exciting opportunity to work with a leading logistics and freight provider located in North Sydney. The opening is for a Customer Service/Operations person to join the team and manage a portfolio of client managing the end to end shipping processes.

The ideal applicant will have previous experience in Freight Forwarding Operations or Customer Service.
  
Duties & responsibilities:  
  • Handling customer inquiries via phone and email
  • Capturing bookings for Imports, Exports and Coastal
  • Processing all related documentation including Bills of Lading, Arrival Notices, Delivery Orders and other shipping related documentation
  • Customs Clearance and Manifest reporting – including coordinating with Customs Brokers
  • Monitoring warehouses – including inventory reports
  • Coordinating transport to ensure excellent service is provided
  • Monitor International Supply Chain Management product usage
  • Provide inside sales support to the Sales Executives
 Skills & attributes required:  
  • Must have experience working for a Freight Forwarding in operations or customer service capacity
  • Excellent problem-solving skills to help customers get the best result
  • Great communication skills – both written and verbal
  • High attention to detail and organisation skills
  • The ability to work autonomously and part of a team
  • Intermediate to Advanced skills in MS Office, particularly Excel  
This is an excellent opportunity to establish your career with a Global organisation who offer stability and a long-term career.

Interested applicants are encouraged to apply online or contact Sharyn Waterworth 0432 990 472 for a confidential discussion.

People in Focus are specialist in providing employment solutions in Freight, Shipping and Logistics. Interviews can also be scheduled at a location convenient for you.

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